Can I get a sample first? And how does it charge?
Yes, free samples are available with freight collected or prepaid.
What if the tiles or slabs are broken during transition?
All our products are insured; our after-sales will sort out the reasons, and we'll make sure you'll be properly compensated.
What's the benefit for long-term importers or distributors?
For regular customers, we offer incredible discounts, free shipping for samples, and free samples for custom designs, including custom packaging and QC requirements.
Can you make products from our designs?
Yes, we provide OEM, ODM, and OBM services to meet your specific design needs.
What is the typical delivery time for an order?
Generally, it takes about two weeks after receiving the 30% advance payment to process and ship the order.
What are your standard payment terms?
We accept T/T (30% advance payment, 70% balance against B/L copy) and irrevocable L/C at sight.