Frequently Asked Questions
Can I get a sample first? And how does it charge?
Yes, free sample is available with freight collect or prepaid.
What if the tiles or slabs are broken during transition?
All our products are insured. Our after-sales service will sort out the reasons and ensure you'll be properly compensated.
What's the benefit for long term importers or distributors?
For regular customers, we offer incredible discounts, free shipping for samples, free samples for custom designs, and custom packaging/QC as per requirements.
Can you make products from our designs?
Yes, we provide OEM, ODM, and OBM services to meet your specific design needs.
Is artificial marble suitable for window sills and flooring?
Absolutely. Our high-quality artificial marble is specifically designed for high durability, making it ideal for window sills, floor tiles, and interior wall cladding.
How do I maintain the polished surface of the slabs?
Maintenance is simple. Regularly clean with a damp cloth and a neutral detergent. Avoid using highly acidic or abrasive cleaners to preserve the polished finish.